Terms & Conditions

Version 1.0, draft for legal review. Last updated: date of publication.

These Terms & Conditions govern your use of this website. By using the website you accept them. If you do not accept them, please do not use the website.

The Arabic version of these terms is the authoritative version. This English version is provided for convenience.

1. About us

This website is operated by Smart Eye Security.

Legal name: Smart Eye Security Company
Unified National Number (Commercial Registration): 7050725212
Address: Babadr Plaza Building, Office No. 27, Setten Road, Jeddah, Kingdom of Saudi Arabia
Contact: the details on our Contact page

2. Using the website

You may use this website to learn about Smart Eye Security, its services and products, and to contact us. You agree to use it lawfully, in line with these terms and the laws of the Kingdom of Saudi Arabia.

3. Information on the website

The website gives general information about our services and products. It is not an offer, and it is not professional advice for your particular site or needs.
The 3D journey, pictures and diagrams illustrate how our systems work. They do not show any particular client's premises, and actual systems, equipment and finishes depend on each project.
Some content is marked "Sample" or "Illustrative". It shows the kind of content that will appear on the website, and does not describe a specific product, specification or project.
Product names, specifications and availability may change. What we supply for a project is set out in the signed quotation or contract for that project, after a site survey where needed.
We take care to keep the information accurate and up to date, but we do not guarantee that it is complete, current or free of errors at all times.

4. Quote requests

Sending a request or quote request through the website does not create a contract, and does not oblige either party to enter into one. A contract exists only once a quotation or contract has been agreed and signed by both parties, and it is governed by its own terms.

When you send a request, please give accurate information, and send only information you are entitled to share. How we handle the personal data you send is explained in our Privacy Policy.

5. Intellectual property

The content of this website, including text, pictures, 3D models and scenes, graphics, design, catalogs and software, belongs to Smart Eye Security or to those who have licensed it to us. It is protected by the Copyright Law and the other intellectual property laws in force in the Kingdom.
The Smart Eye Security name and logo are our trade marks. You may not use them without our prior written permission.
Other names and marks shown on the website, such as equipment manufacturers' brands, belong to their owners. Showing them does not mean those owners endorse us or are connected with us, unless stated.
Licensed stock photographs are credited on the image and used under their licences.
You may view the website, and download our catalogs for your own reference or your organisation's, provided you do not change them or remove any notices. Any other copying, republication or commercial use requires our prior written permission.

6. Acceptable use

When using the website, you must not:

access, or attempt to access, any part of the website, the dashboard, servers or databases without authorisation;
interfere with the website's operation or security, or try to disrupt, overload or damage it;
introduce malicious code, or use automated means to collect content or send repeated submissions;
send false, misleading, unlawful or offensive content through our forms, or impersonate any person or organisation;
use the website in any way that breaks the Anti-Cyber Crime Law or any other law in force in the Kingdom.

We may block access to the website, and refer matters to the competent authorities, where we reasonably believe these rules have been broken.

7. Links to other websites

The website contains links to other websites, such as Google Maps for our branch locations. We provide them for convenience only. We do not control those websites and are not responsible for their content, availability or privacy practices.

8. Availability of the website

We aim to keep the website available and secure, but it may be unavailable at times, for example during maintenance. We may change, suspend or withdraw any part of the website at any time.

9. Liability

The website and its content are provided for general information. To the extent the law allows, we are not liable for loss arising from reliance on that information, or from the website being unavailable.
Nothing in these terms limits or excludes any liability that cannot be limited or excluded under the laws of the Kingdom, including liability for fraud or gross negligence, or for harmful acts.
Our liability for any project we deliver is governed by the quotation or contract for that project.

Legal review: confirm the wording of this section under the Civil Transactions Law.

10. Privacy and cookies

Our Privacy Policy explains how we handle personal data, and our Cookie Policy explains our use of cookies. Both form part of these terms.

11. Changes to these terms

We may update these terms from time to time. The date at the top shows when they were last updated. Changes apply from the date they are published on the website. Please review these terms whenever you use the website.

12. Governing law and disputes

These terms are governed by the laws of the Kingdom of Saudi Arabia. Any dispute arising from them, or from the use of the website, falls within the jurisdiction of the competent courts in Jeddah. Legal review: confirm the competent court, or whether arbitration should be used.

13. Language

These terms are written in Arabic and English. If the two versions differ, the Arabic version prevails.

14. Contact

If you have any questions about these terms, please contact us using the details on our Contact page.